- Cancellation Policy: All shoots require a 50% non-refundable deposit. You may reschedule your session up to 2 times before deposit is void. Any changes must be done with 24 hours notice, no exceptions.
- All appointments will be confirmed the day prior, if you do not receive a confirmation please contact me as there may be an error.
- Please arrive on time, loss of shooting time will not result in a refund.
- All set-up and tear-down is included in your appointment time, keep this in mind when booking.
- I accept cash, credit cards or paypal Cash as payment.
- To be prepared to shoot please remember to have any and all beauty services/routines done at the correct time prior to the shoot.
- Please take into consideration what parts of your body will be visible and the nature of the shoot and take the necessary steps to be at your best.
- Preparation will insure the best quality photos and a quicker turnaround time for images
- Receive access to a digital gallery within 3 days of your shoot where you can view the best selection of your images, narrowed down for your convenience and quality assurance, of which you will be able to decide your final selection.
- You must provide the number in the filename when returning your selection to me to insure the right images are edited.
- No unedited images will be released, but additional images may be purchased after your shoot.
- Please do not post screenshots or proofs to social media before the final images are returned to you. They are unfinished and not the representation of my work I would like showcased. Trust me, you want to wait to post the final images, the previews are low resolution images. All images DO need to be processed and edited in order for you to receive them in high resolution.
- After your selection please allow a 2 week turn around to process your images. Large and special projects may need additional time.
- Rush fee of $20 per day if sooner return is requested.
- If re-editing is required after final delivery please allow 1 additional week
by booking with Images by Carolina you are agreeing to the above policies.
I want you to love your images. If you don't, I didn't do my job. If you are unsatisfied with your images for any reason that cannot be addressed through re-editing you may request a refund or re-shoot at no cost to you.
In the event of a refund no images are given, re-shoots receive photos from additional shoot only.